Explore the Verve Bathroom’s refund policy and the guide on how to return a product if needed. Find answers to your queries and start shopping confidently with Verve Bathroom Design, today.
1. Returns
If you are not entirely satisfied with your purchase, we’re here to help. You may return the product within 30 days from the date of delivery. To be eligible for a return, the following conditions must be met:
The product must be unused and in the same condition as you received it.
The product must be in its original packaging.
You must provide proof of purchase order number, receipt, or Invoice Number.
2. Refunds
We will inspect your returned item, once we receive we it. Subsequently we will notify you that we have received your returned product, and will notify you on the status of your refund immediately after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. The time it takes for the refund to be credited to your account may vary depending on your payment provider.
3. Shipping Costs
Shipping costs for returning an item are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
4. Exchanges
We do not offer exchanges for products. Therefore, if you wish to exchange a product, you will need to return the original item and place a new order for the desired item.
5. Damaged or Defective Items
If the product you have received is damaged or defective, please contact us within 1 day of receiving the item. We will work with you to resolve the issue by providing a replacement or issuing a refund.
6. How to Initiate a Return
To initiate a return, please contact our customer service team at customer service email or phone number. Please provide your order number and a description of the reason for the return. Our team will guide you through the return process and provide you with the necessary instructions.
7. Changes to this Policy
We reserve the right to update or modify this Return and Refund Policy at any time. The most recent version will be posted on our website, and any changes will be effective immediately upon posting.
8. Contact Us
If you have any questions or concerns about our Return and Refund Policy, please contact us Via Contact us page.
By making a purchase on our website, you acknowledge that you have read, understood, and agree to this Return and Refund Policy.
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