Warranty Terms - Verve Bathroom Design

Bathroom Product Warranties

Discover the peace of mind with our comprehensive bathroom product warranties.

At Verve Bathroom, we stand behind the quality and durability of our products. So that we are offering industry-leading warranties to ensure your satisfaction. Explore our range of high-quality bathroom products backed by reliable warranties. All our products come with up to 5 years warranty as detailed in the table below:

Category	Warranty	Detail
Tapware	5 Years	2 years whole set 5 years parts replacement 1 year for the finish
Accessories	5 Years	2 years whole set 5 years parts replacement 1 year for the finish
Sanitary Ware	5 Years	2 years whole set 5 years parts replacement 1 year for the finish
Laundry Tub	5 Years	2 years whole set 5 years parts replacement 1 year for the finish
Toilet/Basin	5 Years	2 years whole set 5 years parts replacement 1 year for the finish
Vanity	5 Years	2 years whole set 5 years parts replacement 1 year for the finish
Shower Screen	5 Years	2 years whole set 5 years parts replacement 1 year for the finish
Kitchen Sink	5 Years	2 years whole set 5 years parts replacement 1 year for the finish

Product Warranty Conditions

Warranty will apply only under all of the following conditions:

Product has been installed by a plumber or tradesperson licensed to install this product
The item has been installed for and subjected to domestic use only
Failure is due to a fault in the manufacture of the product
Proof of purchase (including the date of purchase) is provided
The installation of the product is in accordance with the instructions provided

Warranty does not include faults caused by

Unsuitable or improper use
Incorrect installation or installation not in accordance with the instructions provided
Installation or part installation by the purchaser or any person other than a licensed plumber or tradesperson licensed to install this product
Normal wear and tear
Inadequate or complete lack of maintenance
Chemical, electrochemical or electrical influences
Harsh detergents or abrasive cleaners used on product finishes

Solution

When the products have the complaint, please take photo or video if possible. Also provide some description of the fault. Check the products info, such as purchase time, item number and quantity.

If the goods problem is caused by us, if just spare parts problem, we will send new spare parts at next container. If it is full set products problem, we will send new full set products at your next container.

Contact Us

If you have any questions or concerns regarding our Bathroom Product Warranties, please reach out to us through our Contact us page.